Committed to Caring:
CLEANLINESS & SAFE DISTANCING STANDARDS
Virgin Hotels takes cleanliness standards very seriously and has always been committed to ensuring delightful stays for all guests. The COVID-19 pandemic requires that we review and update our standards to ensure that we keep our global community of travelers and our teammates safe. We are following the guidelines as set forth by the Centers for Disease Control and Prevention. The health, safety and knowledge of our teammates are essential to an effective cleaning and safe distancing program.
All teammates at each of the hotels have been trained and given guidance to deliver heightened hygiene standards. We have taken measures above and beyond our normal cleaning and added precautions on disinfecting frequently touched surfaces including elevator buttons, light switches, door handles, counters, public bathrooms and staircases. Below are the extra cleaning protocols and precautions that Virgin Hotels has put in place for you and our teammates.